Quality Improvement

quality improvement

5 Benefits To Have Continuous Quality Improvement

Production managers always find ways to eliminate waste in the production. Scrap material and lost labor hours add no value to the operation. Therefore, a strategic approach to quality improvement is essential. Here are the benefits to have a continuous quality improvement:

  1. Establish a brand image
  2. Builds brand loyalty
  3. Maintain a good reputation
  4. To increase sales
  5. Attract new customers

These Business Studies revision slides are based on the Textbook: Business Studies (Fourth Edition) by Karen Borrington and Peter Stimpson.

This chapter will explain:

  1. The concept of quality control, quality assurance and total quality management (TQM)



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